As the Associate Vice President and Chief Technology Officer at McMaster University, Gayleen leads the institution’s enterprise IT strategy, systems, and service operations. She works closely with the university’s leadership and the McMaster IT community to ensure that McMaster’s research, teaching, and learning initiatives are supported and enabled and she sets the strategic direction for campus systems and infrastructure.
Gayleen is the Chair of Board of Directors of CUCCIO (Canadian University Council of Chief Information Officers) and is a founder of the organization’s Canadian Higher Ed IT Leadership Professional Development program and Higher Ed IT Security Leadership Professional Development program. Gayleen also serves on the CANARIE’s Cybersecurity Advisory Committee.
Gayleen has been equally active in her service to EDUCAUSE, as a past Board member and Faculty for the EDUCAUSE Senior Director Institute (2022), Management Institute (2020), and New IT Managers Institute (2018, 2019). In addition, she is a Fellow of the 2016 Leading Change Institute, and a graduate of the EDUCAUSE Institute Management Program.
Gayleen is a 2025 graduand of McMaster’s Directors College, and her previous Board positions include the CANARIE Board of Directors, the ORION (Ontario) Board, a founding member of CanSSOC (now part of CANARIE) and a member of the CanSSOC Steering Committee and Sponsorship Committee, the Hospice-Wellington Board, a past elected member of the University of Guelph Board of Governors and the University of Guelph Senate.
Gayleen has been a frequent presenter at national and regional professional conferences in both Canada and the United States, including the Canadian Higher Education IT Conference (CanHEIT), the Canadian Association of University Business Officers (CAUBO), the Ontario Higher Education Information Technology Conference (OHEIT), multiple EDUCAUSE conferences, NERCOMP, the Atlantic Regional EDUCAUSE conference, and multiple SIGUCCS symposiums. She is also a past Steering Committee member and Program Chair with the ResNet Symposium (now Student Technology Conference); a Program Chair and Logistics Committee Chair for the 2006 Ontario University Computing Conference (OUCC), and past co-leader of the EDUCAUSE Strategic Planning Constituency Group.
Gayleen was a recipient of the 2013 Guelph Women of Distinction Award for Information Technology, and the 2019 CUCCIO Community Award.
