These basic tools are essential for all McMaster students.
Your MacID allows access to McMaster resources and learning applications, such as Avenue to Learn, Microsoft 365, and library services. MacID is not the same as your student number—a 9-digit, numerical code.
For frequently asked questions, support, and more information about MacID:
Mosaic is McMaster’s administrative information system, which includes student finances, administrative components, and job postings. The administrative components encompass student admissions, class enrollment, some Registrar Office services, and academic advisement.
All students have access to use and download Microsoft 365 for web and desktop. Microsoft Word, Teams, PowerPoint, Excel, OneNote, and more are available.
For download, access, and support:
The use of the McMaster VPN is only intended for students working and learning outside of Canada. To access many McMaster resources, such as email and Mosaic, students outside of Canada may need to use a VPN.
- Download the AnyConnect software using these instructions: https://www.mcmaster.ca/uts/network/vpn/
- Open the Cisco AnyConnect client and select access.mcmaster.ca where it says Ready to Connect, and then click Connect
- When you complete the task that requires the VPN, please disconnect to allow others to use it
Web and video conferencing tools
McMaster has three recommended web and video conferencing tools for students. The specific video conferencing tools will be specified by the instructor. Some instructors may require the use of some or all of these tools.
All eligible McMaster faculty, staff and active students now have access to licensed accounts. In some cases, users may need to make an additional request to obtain a zoom license. You can use Zoom on a laptop, smartphone, or tablet through your browser or app.
While licenses are available for the campus community, University Technology Services (UTS) strongly recommends that students, staff, and faculty members use Microsoft Teams for any sessions or interactions containing sensitive information. Students can view a ‘Features & Use Cases’ comparison table here, which shows the strengths, accessibility, and security levels of each McMaster-provided web and video conferencing tool.
Additional tech resources
These additional tech resources will allow students to maintain their access to McMaster tools from online.
Students can access UTS computer labs anywhere with internet. Currently, the Virtual Desktop service has a capacity of 330. When you are finished using these services, please promptly logout so others can access resources. This service is available 24/7
LinkedIn Learning is an on-demand learning platform to help learners gain professional, technical and career skills. All students have access to LinkedIn Learning and do not need a LinkedIn profile.
Some programs may require higher performing devices, so students should refer to their faculty, department, or program for more specific device recommendations.
|Operating system||Windows 10||
Catalina (or latest)
|Web browser||Firefox or Google Chrome||
Firefox or Google Chrome
1024 x 768
1024 x 768
|Processor||Intel Core i5 or higher||Intel Core i5 or higher|
|RAM/Memory||8 GB||8 GB|
||256+ GB||256+ GB|
||USB or Bluetooth with built-in mic||
USB or Bluetooth with built-in mic
Information Box Group
It is important to protect all your computers and mobile phones with anti-virus software. The most common way for malware to infect your device is through your web browser. This is why phishing emails entice you to click on links! Installing a browser security and/or privacy plugin provides an additional layer of protection against malware.
Choose an anti-virus product that you trust, and run periodic scans of all of your files. Keep all of your software up to date. And most of all, practice safe browsing!
Available anti-virus software
- TrendMicro Anti-Virus Licenses are available for purchase on the Campus Store website.
- The McMaster IT Security Team also recommends Microsoft Defender, AVG, Bitdefender.
Read this article for more detailed information about anti-virus software and how it works to protect your devices