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Office of the AVP & CTO


Web and video conferencing tips for the McMaster community


There are several McMaster-supported services that allow you to virtually connect for a meeting, a seminar, or team collaboration. With so many options, it can be challenging to decide which platform is right for you.   This article provides resources and quick tips to master the art of videoconferencing, as well as a breakdown of the advantages and potential use cases for each McMaster-provided video conferencing service.   Videoconferencing best practices Share […]

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Work from home tip: Recommended service for added malware protection

Canadian Shield

The Canadian Internet Registration Authority (CIRA) has launched a service called Canadian Shield that offers additional protection against malware and phishing threats for those who are working from home.  The service is free, but does require a little configuration on your home router in order to deploy. Review the CIRA website for details on how […]

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COVID-19 and McMaster Cyber Security: We all have a role to play

person on laptop at a white desk

We all have a role to play in keeping information secure at McMaster.  The responsibilities of this role grow as students, faculty, and staff move off campus and begin accessing resources from home. It will become increasingly important for all members of the McMaster community to be extra vigilant in protecting their credentials. In a way, we are all members of the McMaster IT Security […]

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Celebrating One Year of the McMaster IT Strategy


Today marks the one year anniversary of the McMaster IT Strategy. Thanks to the hard work and collaboration across campus, we’re all working together to create a technology experience that is more connected, seamless, and transformative. In the video below, McMaster University Assistant Vice-President and Chief Technology Officer Gayleen Gray provides an update on all […]

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IT Security Notice: Stay Safe Over the Holidays and Protect Your Credentials


The IT Security team would like to wish everyone a joyful and restful holiday season. It is important to remember that although we will all be enjoying some well-deserved time off, cybercrime does not take a holiday. Be vigilant in protecting your personal information and the information for which you are responsible at McMaster. The […]

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Introducing Your Rapid Release Champions: Changing Mosaic One New Feature at a Time


Over the past few weeks, you may have noticed a few exciting changes in the Mosaic environment. From a new push notification feature to collapsed fields, these nimble changes are courtesy of the Rapid Release Champions. Working on a monthly production cycle, the champions are professionals from HR, Finance, Campus Solutions, and University Technology Services […]

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How Students Help to Shape the Future of McMaster IT: Q&A with Karl Knopf


Karl Knopf shares his experience as a member of the Information Technology Student Advisory and the Infrastructure and Information Security committees. Describe your experience with IT Student Advisory and Infrastructure and Information Security committees KK: During my time at McMaster University, I have been a member of multiple UTS committees. I was a student member […]

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National Cybersecurity Awareness Month: Travelling with your device

travel mobile

While migrating south may sound ideal as the temperature dips and we prepare for another Canadian winter, cybersecurity risks never hibernate. Alex Alvarez, Systems Integration Specialist, outlines the cyber dangers associated with travelling and identifies how to protect yourself. Mobile technology has enabled a dependence of quick access to digital information. People access these resources […]

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National Cybersecurity Awareness Month: Creating a strong and secure password

computer screen

Contributed by Paul Muir, Information Security Officer, McMaster University Your username and password, also known as your credentials, are the most common way to provide access to online services.  When you sign up for a new service, like a new app, an online game or forum, you are often required to create a new username […]

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