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Office of the AVP & CTO

INFORMATION TECHNOLOGY

McMaster CRM Readiness Update

In 2018, stakeholders from across campus came together to evaluate the need for a Customer Relationship Management (CRM) tool and develop a CRM Discovery Analysis document to outline the various ways a CRM could benefit McMaster. Subsequent to that, a McMaster IT Strategic Plan engagement session was held in 2019 and McMaster stakeholders reaffirmed the campus’s strategic need for CRM solution to achieve McMaster’s business strategies. A CRM solution is expected […]

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One Card discovery phase engagement sessions

Through the 2019 McMaster IT Strategic Plan engagement sessions, McMaster stakeholders identified a need for an integrated and expanded One Card solution—an enterprise business system that provides a coordinated and central approach to manage, support and integrate other systems across multiple service areas. What does that mean in practical terms? A One Card solution could […]

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McMaster welcomes inaugural Director of Information Security Services

The Office of the Assistant Vice President and Chief Technology Officer (AVP and CTO) welcomes Tracy Dallaire as the inaugural Director of Information Security Services at McMaster University. In this newly created position, Dallaire will develop and lead an Information Technology (IT) Security roadmap for the institution as part of the McMaster IT Strategic Plan, […]

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McMaster Women in Tech: Rebecca Jamieson

Rebecca Jamieson is the September 2020 changemaker in the McMaster Women in Tech series. Developed by the Office of the AVP & CTO, ‘McMaster Women in Tech’ is a project that highlights and recognizes women tech changemakers within the McMaster community. Read how our latest changemaker is providing education through innovative curriculum and increasing access […]

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Cyber security checklist: Learning, teaching, and working from home

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Working from home increases cyber security risk. The protective controls that are available on the university network are no longer protecting you, so increased diligence is required on your part in order to mitigate the increased risk. The following is a checklist to help you with your cyber security responsibilities as part of the extended IT Security team. Sending you […]

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MacSecure to be removed on July 8, simplifying wireless access for the campus community

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In an ongoing effort to simplify access to the campus Wi-Fi network, University Technology Services (UTS) will be reducing the number of Wi-Fi networks available to the campus community. The network named “MacSecure” will be removed from service on Wednesday July 8, 2020 and will no longer appear as an option in your network list […]

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